Keep people with Dementia Safe and Found

Good afternoon,

Hertfordshire Constabulary has adopted Safe and Found Online, a new portal to help quickly locate vulnerable missing people.

Launching in January, the initiative will provide vital support for veterans and individuals living with dementia.

The constabulary is urging family members, friends and carers of those at risk of going missing to register key information about them. This information, stored securely online, can save crucial time in developing a search plan should someone go missing.

The digital forms follow the nationally recognised Herbert Protocol and Forcer Protocol:

Through the new portal, officers can instantly access personal details submitted by individuals or their carers, ensuring searches can begin without delay.

Former military personnel may face challenges reintegrating into civilian life, and if they go missing while vulnerable, rapid access to accurate information can be lifesaving. Similarly, for those living with dementia, up-to-date profiles including recent photographs and descriptions are critical for identification.

“This new portal gives us rapid access to vital information, enabling us to provide the best possible response, plan searches more effectively, and act without delay. We strongly encourage carers and families to register details now. Taking a few minutes today could make a crucial difference in ensuring the safe return of a loved one.”

Safe and Found Online, the free secure platform behind the initiative, is fully GDPR compliant and uses two-way factor authentication. Carers and individuals can update profiles anytime, replacing outdated paper forms with a convenient digital solution.

To register for free, visit Safe and Found Online.

To report someone as missing, you can do this online at herts.police.uk/report, speak to an operator in our Force Communications Room via our online web chat at herts.police.uk/contact or call 999.