(FB4) Verulam Ward

Officers in your local Neighbourhood Policing Team work to prevent crime and anti-social behaviour in this area. 

They also respond to neighbourhood issues or concerns, conduct regular patrols and hold public events where you can meet them and receive crime prevention advice and assistance.

Other police officers also work across this area responding to emergency calls (Response) and investigating crimes and concerns. 

The name of your local officer is shown below and you can contact them about general matters.  Please be aware that shift patterns and rest days may mean there is a delay before you receive a reply.

For any requests or reporting of concerns you should always contact us via our website or call 101.  In an emergency, you should always call 999.

(FB4) Verulam Ward Neighbourhood Policing Team

Ben Kirby (Hertfordshire Constabulary, Police Constable, St Albans - Central, North & West)

Ben Kirby

Police Constable

James Keene (Hertfordshire Constabulary, Sergeant, St Albans - Central, North & West)

James Keene

Sergeant

Paul Caro (Hertfordshire Constabulary, Inspector, St Albans)

Paul Caro

Inspector

Local Priority Issues

Priority Action taken

You previously said: Crime and anti-social behaviour in the Sopwell Ward (primarily Cottonmill and St Albans Retail Park)

Issued 23 September 2026

o Supported St Albans City and District Council in obtaining closure orders in Cottonmill Lane, Abbotts Avenue West and Cyrils Way.
o Worked with McDonalds, who now have a Shopsafe radio and alert app with support from St Albans BID (Business Improvement District).
o Partnership working with Everyone Active management at Cottonmill
Community and Cycle Centre.
As a result of this partnership action, we have seen a reduction in reports of ASB in the area, so this is no longer a neighbourhood priority.

Actioned 23 September 2026

Tackle nuisance and anti-social vehicle use including e-scooters and e-bikes, including on the Alban Way.

This is a variation to the previous neighbourhood priority of tackling e-scooter and e-bikes to capture all vehicles driving or riding anti-socially or illegally because this is causing the most concern in the area.

Issued 23 September 2026

o We will continue to seize a number of e-bikes and e-scooters for traffic offences and riding anti-socially.
o Officers have received specialist training.
o You will continue to see dedicated operations checking the legality of e-scooters and food delivery bikes.

Actioned 23 September 2026

Tackle drug-related crime and ASB in St Peters ward (city centre).

Issued 23 September 2026

o High visibility and covert patrols to develop intelligence.
o A drugs warrant has already been done in Lower Dagnell Street (14 Sept).
o We will work with drug and homeless charities and St Albans City and District Council.
o We will look at CPW, CPNs and CBOs.

Actioned 23 September 2026

What members in (FB4) Verulam Ward are saying are the issues in the area:

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